Job responsibilities
1. Responsible for expanding overseas markets, seeking new customer resources, and maintaining existing customer relationships;
2. Communicate with customers to understand their needs and provide professional products and services;
3. Handle orders, follow up on order progress, and ensure timely delivery of orders;
4. Handle customer complaints, promptly resolve customer issues, and improve customer satisfaction;
5. Prepare quotation documents, contracts, and other related files to ensure accuracy;
6. Follow up on after-sales service for orders and promptly address customer feedback.
Job requirements
1. Proficient in English listening, speaking, reading, and writing, capable of using English for daily communication;
2. Have experience in foreign trade work, familiar with foreign trade processes and operational norms;
3. Possess excellent communication skills and a spirit of teamwork, able to collaborate with team members to complete tasks;
4. Have strong market development and sales capabilities, capable of independently completing sales tasks;
5. Demonstrate strong sense of responsibility and ability to handle pressure, able to withstand work pressure and challenges;
6. Exhibit good professional ethics and teamwork spirit, able to adhere to company regulations and work discipline.